Terms and Conditions

Last updated: 15 January 2026

These Terms and Conditions (“Terms”) govern your use of the website https://seqwindscreens.com.au/ (the “Website”) and the services provided by SEQ Windscreens (“we”, “us”, “our”).

By accessing this Website or engaging our services, you agree to be bound by these Terms. If you do not agree, you must not use this Website or our services.

1. Services

SEQ Windscreens provides automotive glass repair and replacement services, including windscreen repair, windscreen replacement, and related services. All services are subject to availability and may vary depending on vehicle type, location, and conditions.

2. Quotes and Pricing

Any quotes provided via the Website, phone, email, or message are estimates only. Final pricing may vary depending on vehicle specifications, extent of damage, availability of parts, and on-site assessment.

We reserve the right to amend pricing if additional work is required, subject to customer approval where applicable.

3. Bookings and Cancellations

Bookings are subject to confirmation. Appointment times are estimates and may change due to weather conditions, traffic, or unforeseen circumstances.

If you need to cancel or reschedule an appointment, please notify us as soon as possible. Failure to provide reasonable notice may result in a cancellation fee.

4. Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing. Accepted payment methods may vary and will be communicated at the time of booking.

Late or unpaid amounts may result in additional fees or recovery actions as permitted by law.

5. Warranty

We provide a warranty on workmanship and materials as required under Australian Consumer Law. This warranty does not cover damage caused by misuse, accidents, neglect, or third-party repairs.

Your rights under Australian Consumer Law are not excluded or limited by these Terms.

6. Customer Obligations

You agree to:

• Provide accurate and complete vehicle and contact information
• Ensure the vehicle is accessible and safe to work on
• Remove personal belongings from the work area
• Follow any post-service care instructions provided

7. Limitation of Liability

To the maximum extent permitted by law, SEQ Windscreens is not liable for any indirect, incidental, or consequential loss arising from the use of our Website or services.

Our liability is limited to the re-supply of services or the cost of re-supplying services, except where liability cannot be limited under Australian Consumer Law.

8. Website Use

You must not misuse this Website, attempt unauthorised access, introduce malicious software, or use the Website for unlawful purposes.

All content on this Website is owned by or licensed to SEQ Windscreens and must not be copied, reproduced, or distributed without prior written consent.

9. Third-Party Links

This Website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those websites.

10. Privacy

Your use of this Website is also governed by our Privacy Policy.

11. Changes to These Terms

We may update these Terms at any time. The updated version will be posted on this page with a revised effective date. Continued use of the Website or services constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact:

Address: 2053 Sandgate Rd, Virginia QLD 4014, Australia

Phone:07 3319 20•• click to show

Phone: 07 3319 2000

Email: info@seqwindscreens.com.au